We are very pleased with the Walker Bed - it is clean and simple and good value for the money. However, our experience with the company's customer service team has not been very good. We ordered a trundle for underneath the bed, which was not delivered with the rest. On telling the company about this, we were told rather aggressively that we should not have signed for the packages - despite not having any idea what could be in the packages delivered or what a trundle bed package might look like, and having a small baby to deal with as the delivery team arrived! The customer service representative was very confrontational and impolite. It still hasn't been sorted three days later, with scant contact and no apology from the customer service team. We still don't have the trundle. I'm afraid we wouldn't order again, although the products are great and nice quality.
JL - 22/04/2016
Walker bed, happy with service
Very good service and helpful when I contacted regarding delivery dates. Also good communication with delivery drivers.
K Black - 16/03/2016
I found assembling the bed was very easy and straight forward and only took about 20 mins
Michael W - 05/08/2015
Very nice beds!
I have ordered two of these for my children, the beds are very well made and excellent quality! They are full size single beds and take normal single mattress, but are a bit shorter than other beds we seen which was important to us as our son is in the box room. The beds were very easy to build, and the slats are screwed down so hopefully will last ages. One word of warning when putting the bed together it seemed like the screws were not going into bolts. My husband was stressing, but then I took the bolt and turned it over = the screws went in! Overall very happy with my purchase.
Katie l - 25/02/2015
Just wanted a really reasonably priced simple single bed, easy to build and well built. This bed fits this perfectly.
Melanie - 06/02/2015
Bought this bed for my 9yr son for his new bedroom. It's a good quality product and was very easy to assemble. Delivery was prompt and overall I am extremely pleased with it and would happily recommend it.
jenny - 05/01/2015
Does exactly what it say in the tin, perfectly fine solid bed which didnt take us long to put together, not the most exciting design but does the job. delivery took a little longer than i had hoped but arrived safely with little fuss.
Vanessa - 05/09/2014
happy with this bed. It was really easy to assemble and a good price for a proper wooden bed
Jane - 24/03/2013
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This children's bed offers great value for money and looks great too!Materials: Solid Rubberwood with high quality MDFColours available: WhiteDimensions: 1950mm (length) x 980mm (width) x 1010mm (headboard height)Assembly: 2 people recommended – to help with the fiddly bits where you need 3 hands!Packaging: 2 cartons with full assembly instructions includedMattress size: Standard single - 1900mm x 900mm
Delivery: Within 10 working daysStandard delivery price : £14.99 (Free for all orders over £500)
Furniture Assembly Service - Our Furniture White Knights
We understand that building furniture is not everyone’s cup of tea, but we know some people who live for the challenge and positively love constructing beautiful pieces of furniture – these people (or furniture-building superheroes) are our delivery white knights.
We offer a special delivery service whereby our shining knights will deliver your furniture (so no need to select our standard plus delivery service at checkout), assemble it AND take all the rubbish away all on the same day.
There are some products which do take a little more time than others to put together, these items won't be assembled upon delivery but we'll send an assembler separately at a time they will organise with you directly. These products include Captain's Beds, and our Neutron beds- see the product page of the item(s) your interested in for details.
What more can you ask for? Here’s our White Knight pricing:
Tier 1 - £30 per item:
Trundle beds, bookcases, storage units, underbed drawers, toy boxes. Tier 2 - £40 per item:
Single beds, day beds, 4 poster beds, desks Tier 3 - £80 per item:
Bunk beds , high sleepers, mid sleepers, wardrobes Tier 4 - £125 per item:
Captain’s beds, Neutron bunk bed, high sleeper and mid sleeper bed– they're a bit of a beast!
Choose the White Knight delivery option on the relevant product pages to order the service and the assembly price will be added to the total cost on the checkout page. Our white knights will then contact you with a proposed day to deliver and assemble your products. Please note though that this is a 15 day delivery service rather than our standard 10 day delivery service without assembly.
Then just sit back, make them a cuppa and enjoy the finished product!
The not so small print: Sorry but our white knights cannot deliver & assemble to these remote postcodes: HS, ZE, BT, GY, JE, IM, PO30-41.
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