No matter where you are in mainland UK, we offer a fixed standard delivery price for small, medium and large items. (See below for deliveries to Ireland and non-mainland UK). If you choose our standard delivery, your new children's furniture (if in stock) will typically be delivered within 10 days by one of our specialist furniture couriers.
All Northern Ireland deliveries will require the customer to provide us with an EROI number.
Please note, some parts of the country such as Scotland & Cornwall, or outer postcode areas, may take a little longer so please allow 15 working days if you live in these areas. For deliveries to Scotland, it may also be necessary to send your furniture via a palletised delivery service.
We can also arrange for your children's furniture to be assembled, we'll automatically calculate the cost of our furniture assembly service for your order in your basket page. If you want your furniture assembled upon delivery then simply select this option as you checkout. For more information about our assembly service scroll down.
Need just a little more detail on our delivery options? Below is everything you need to know about them, simply click on the relevant title for more information. Still unsure? Then give us a call or ping us an email!
We understand that building furniture is not everyone’s cup of tea, but we know some people who live for the challenge and positively love constructing beautiful pieces of furniture – these people (or furniture-building superheroes) are our delivery white knights.
We offer a special delivery service whereby our shining knights will deliver your furniture (so no need to select our standard plus delivery service at checkout), assemble it AND take all the rubbish away all on the same day.
What more can you ask for? Here’s our White Knight pricing:
Tier 1 - £35 per item:
Trundle beds, bookcases, storage units, underbed drawers, toy boxes.
Tier 2 - £45 per item:
Single beds, day beds, 4 poster beds, desks
Tier 3 - £90 per item:
Bunk beds , high sleepers, mid sleepers, wardrobes
Tier 4 - £135 per item:
Captain’s beds, Neutron bunk bed, high sleeper and mid sleeper bed– they're a bit of a beast!
*Please ensure the room where your furniture is due to be built needs to be clear, ready for our team to come in and start building straight away. Our delivery team will need enough space to manoeuvre and assemble your new furniture so failure to comply with this will result in a failed delivery. We will need to arrange a new assembly date based on couriers availability and you may be charged a further £19.99 call out charge.
Choose the White Knight delivery option at the basket page when you checkout to order the service and the assembly price will be added to the total cost of your furniture order. Our white knights will then contact you with a proposed day to deliver and assemble your products. Please note though that this is a 15 day delivery service rather than our standard 10 day delivery service without assembly.
Then just sit back, make them a cuppa and enjoy the finished product!
The not so small print: Sorry but our white knights cannot deliver & assemble to these remote postcodes: HS, ZE, BT, GY, JE, IM, PO30-41.
So you'd like to return your items? It's ok, we understand! We know it can be daunting buying something online without seeing it first, but buying online is fun, easy and with us fuss free! If your item comes and it’s not quite the right colour, too big, too small or just not how you imagined it when you saw it online, that’s absolutely fine, we offer a 30 day “change your mind” period.
We know it’s exciting when a delivery arrives (especially one from us) but just in case there are any issues make sure you do the following:
Following these 3 simple steps will make it easier for us to make good on any mishaps or sorting out any refunds.
Got a burning question about your order or how to return an item? Below is everything you need to know but if you still have a question simply give us a call on 0843 289 2646, speak to us on live chat or send an email to firstname.lastname@example.org and we'll be happy to help you.