We are proud of our product quality and are confident in offering a 5 year guarantee. We guarantee every single furniture item, manufactured by TCFC, for 5 YEARS. Keep an eye out for items branded as 'The Children's Furniture Company' to be sure they are guaranteed.
For all the ins and outs on our 5 year “kid tough” guarantee, take a look at the details below and if you have any questions please ping us an email.
If any of the above issues occur, we will offer
Making a claim is as easy as 1, 2, 3….
1) Send us an email to firstname.lastname@example.org detailing your order number (or a copy of your proof of purchase).
2) Detail the specific product concerned with a short description of the issue.
3) Please provide any support photography evidence to support your claim.
We will respond within 48 working hours to either a) advise on an appropriate course of action or b) request further information to enable us to assist in your claim.